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Colorado
State Parks Frequently Asked Questions
What if I can't use my reservation?
You have two options. 1) You can cancel your reservation and lose the $8 non-refundable
reservation fee and either a $6 cancellation fee or the first night's camping
fee, depending on the number of days prior to the arrival date that the cancellation
is made. 2) For a $6 transfer fee, you can transfer your arrival date to a future
date. All cancellations and transfers can only be done through the Central Reservation
Office during call center hours and before your official check in date of your
confirmed reservation.
How far in advance can I make a reservation?
A reservation can be made no more than 6 months before your arrival date. If the
6 month arrival day falls on a weekend or holiday, then the reservation can be
made the next business day.
What is the least amount of time required
to make a reservation? A reservation can be made no less than three days before
your date of arrival.
What are the check-in times? Official check in
for campsites and tee pees is 12:00, for cabins and yurts it is 2:00. Check out
times for all facilities is 12:00.
What if I do not show up or cancel?
If you do not show up within 24 hours of your scheduled check in time, your site
can be resold and may not be available when you arrive. If you call to cancel
after your scheduled check in time, you will be referred to the park for possible
refunds.
What if I leave early? There is a one night penalty for early
departure. Refunds, if applicable, will be handled at the park.
Can
I bring my pet? Yes, with some restrictions. Your pet must be on a leash that
is no longer then six feet in length at all times. Pets are restricted from some
yurts, cabins and some trails. There is a $10 per night pet fee collected for
those cabins and yurts that accept pets. Check with the park directly before arrival.
Owner is responsible for removal of pet waste.
When is the Central Reservation
Office open? From April through September, 7:30 a.m. to 4:15 a.m., Monday through
Friday, excluding holidays. October - March, 9:00 a.m. to 4:00 p.m., Monday through
Friday, excluding holidays. The phone number is 1-800-678-2267 or within the Denver
Metro Area 303-470-1144.
What hours can I make an Internet reservation?
New site availability mirrors the operation hours of the call center. For example,
if your 6 month arrival date falls on a weekend, you will not be able to make
an internet reservations until the next business day that the call center is open.
You will be able to make reservations for sites that have a 6 month window current
through the last business day of the call center. Reservations can be made 24
hours a day.
How many people can camp on my site? A maximum of six people
or immediate family (two adults plus minor children) is allowed per campsite.
Limiting the amount of usage on a site helps prevent erosion of the campsite.
How many people can I have in a cabin or yurt? Small cabins and yurts
will sleep a maximum of 6 people. A large cabin will sleep a maximum of 12, 15
or 21 people - depending on the size of the large cabin.
Do children
count towards capacity count? Yes, children are counted towards the total occupancy
of the cabin or yurt.
Can I have a campfire or a portable stove? Campfires
may be built in the fire ring provided at each site. No fires shall be left unattended
and must be fully extinguished before leaving the campsite. Portable stoves may
be used only in established campsites and designated picnic areas.
What
are quiet hours in the park? Quiet hours are from 10:00 p.m. to 6:00 a.m. daily.
This includes generator noise.
Can I bring alcoholic beverages? Only
alcohol containing 3.2% alcohol is permitted on park property. Possession of alcoholic
beverages by anyone under 21 years of age is prohibited.
Can I have
extra vehicles at my site? State park regulations allow for one vehicle in addition
to camping equipment at each site. Many parks will allow a second vehicle if space
allows. If there is no room on the site, or the park stipulates it, extra vehicles
may be parked in designated parking areas.
Can I have guests at my campsite?
Campers are allowed to have guests. All guests must pay the entrance fee for their
vehicles.
Where can I set up on my site? Some parks have designated
camping areas within a designated border. All your belongings must be contained
within the bordered area. Please confine tents to designated tent pads. If you
are unsure whether your equipment will fit, please call the park. On sites that
do not have a bordered area, all of your equipment should be within your site
and not overflowing onto neighboring sites.
What is the maximum number
of nights I can stay in a park? No more than 28 days in any 45 day period.
Are there group campgrounds at the park? Some parks, but not all have group
campgrounds. You can call the Central Reservation Office to find out which parks
have group camping areas.
What is the cabin set-up? All cabins have
bunk beds with mattress pads for sleeping, a table and benches and a heater. Only
the large cabin at Sylvan Lake has a kitchenette and a bathroom facility with
a shower.
Can I reserve a picnic shelter or group campground? These
areas are reserved by the individual park and not through the Central Reservation
Office.
How do I make a reservation at a state park?. You can either
call the Central Reservation Office during business hours, April - Sept. 7:30
a.m. to 4:15 p.m., Monday through Friday or through the Internet. During the off
season, Oct. - March, 9:00 a.m. to 4:00 p.m., Monday through Friday or through
the Internet. All reservations, except those for group campgrounds and picnic
sites, must be made through the Central Reservation Office or through the Internet.
How do I get a hunting or fishing license? Some designated park offices
sell licenses or you can call the Division of Wildlife at 303-297-1192.
How do I register a boat? You can register your boat at the State Park Littleton
Office Center, Region Offices and some designated Park Offices. Please call 303-791-1920
for more information.
Where can I get an annual state parks pass? At
any state park or park office during regular business hours or at selected King
Soopers, Albertsons, Safeway, Gart Brothers and City Market Stores. Or order your
pass online.
I'm having problems reaching someone at the park, how can
I get a hold of a park staff member? Each park has it's own designated hours of
operation, if no one is at the park, follow the instructions per the park's phone
recording to have someone from the park contact you.
Why can't I make
a reservation at a park during the winter? Not all parks remain open during the
winter. Some parks allow camping with limited facilities for reservations or first
come/first serve camping, other parks must close their facilities completely due
to staffing and weather.
Why aren't vehicle fees included in the camping
fee? There are parks in the state park system that do not have camping and are
day use only areas. Therefore, we have entrance fees that are separate from camping.
Why can't I reserve more than 1 site at a time on the Internet? Internet
reservation services are provided by a private company, ReserveAmerica, using
their software technology. The number of sites allowed to reserve is limited by
their software.
Can I bring my horse to my campsite? There are only
a few Parks that allow horses in their campground. Please call the park for these
restrictions.
Why can't the Central Reservation Office mail me park
brochures or maps? Each park has detailed brochures about their park and are happy
to mail them to anyone who calls and requests one. The Central Reservation Office
only has state park brochures that only provides general information about each
park.
Why don't other park offices have toll free numbers? The Central
Reservation Office is the only office that has a toll free number. The $8 non-refundable
reservation fee helps cover the cost of providing the toll free number.
Can you look up my friend's reservation or tell which site they are in?If you
need a site in a certain area or need to be in sites next to the rest of your
party, please obtain that information directly from your party. The Central Reservation
Office cannot be responsible for searching and trying to find reservation information
for other customers.
How do I register a boat? We do not have waiting
lists for any of our sites. Due to the limited number of staff in the Central
Reservation Office and the volume of calls received, the time required to make
phone calls to customers and wait for responses far outweighs the benefit of trying
to maintain a waiting list.
Can I get a discount for my boy scout/girl
scout Troop? The Central Reservation Office does not have the authority to give
discounts to campers. Please call the park you are interested in visiting and
ask the park staff about special permits.
Can I make a check payment
over the phone? The reservation software is not set up to take check payments
by phone at this time.
If my campsite is near a water hydrant, can I
stay connected? If it is a community hydrant, then you must fill your tanks and
disconnect.
How many amps are your electrical posts? All of our electrical
posts are at least 30 amps, but may be more. Call the park for specific information.
Is it faster to make an Internet reservation then through the Central
Reservation Office? Both systems connect to the same database, so the chances
of making your reservation are equal.
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Heritage Realty
5265 North Academy Blvd.
Colorado Springs, CO 80918
Office: 719.548.0400
Cheri:
719.930.7294
Cheri@cheriwill.com
Your Colorado Springs real estate agent
& relocation expert!
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